Director of Sales - Small/Medium Business
At Sock Club, we create high-quality, custom socks that bring brands to life while delivering exceptional service from design to delivery. As the Director of Sales - Small/Medium Business, you will lead our SMB sales team, driving revenue growth, customer retention, and team performance. You will oversee inbound sales, nurture key client relationships, and develop scalable strategies to convert one-time buyers into long-term customers. This role combines customer success, revenue strategy, and sales execution to ensure every client interaction is impactful and drives sustainable growth.
Key Responsibilities:
- Own and execute growth strategies to expand our SMB client segment and drive repeat business.
- Manage revenue targets, sales performance, and conversion metrics, continuously identifying growth opportunities.
- Lead, mentor, and scale a high-performing Customer Success & Sales team.
- Optimize sales funnels and lead qualification processes to increase conversion rates.
- Develop and implement efficient workflows, sales processes, and reporting structures to enhance team effectiveness.
- Collaborate with Sales, Marketing, and Product to ensure seamless lead nurturing and customer experience.
- Conduct competitive analysis to refine positioning, sales tactics, and customer engagement approaches.
Required Qualifications:
- 7+ years of experience in Customer Success, Sales, or Account Management.
- 3+ years of leadership experience managing customer-facing sales teams.
- Proven ability to drive revenue growth through customer engagement & sales initiatives.
- Strong analytical skills with a track record of data-driven decision-making.
- Experience with CRM systems, customer success tools, and sales automation.
- Bachelor's degree in Business, Marketing, or a related field.
Perks & Benefits:
- Unlimited PTO: Recharge when you need to.
- Comprehensive Health Coverage: We’ve got you covered with health, dental, and vision insurance.
- 401K Match: Plan for your future with our competitive match.
- Casual, Fun Work Environment: Join a team that loves what they do and brings good vibes to work.
- Hybrid Work Week: Enjoy a flexible work setup with in-office days Tuesday through Thursday.
- Competitive Pay: On Target Earnings of salary and commission - $120,000-$140,000.
Unsure about your qualifications?
You should apply anyway!
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Whether you fit into these two categories, or somewhere else on the spectrum, take a chance on that application. You may just be the perfect fit!